Location: Veraval Shapar

Education: Any Graduate

Experience: 3 to 5 Years

Salary: Depend On Interview

Details:

Gender: Male

Industry: Sand Casting Manufacturing Company

Working Hours : 8:30 AM to 7:00 PM

Benefits

• Transportation Facility
• Canteen Facility

Role Summary

We are looking for a Customer Support Executive to manage customer communication, handle inquiries, and coordinate with internal departments to ensure timely order execution. The ideal candidate should have experience in the investment casting industry and strong customer handling skills.

Key Responsibilities

• Handle customer inquiries and provide timely updates on orders.
• Coordinate with Production, Quality, and Dispatch teams to ensure smooth order execution.
• Maintain regular communication with customers regarding project status.
• Resolve customer complaints and provide effective solutions.
• Prepare and maintain customer records, reports, and documentation.
• Follow up on customer requirements and ensure high service standards.
• Build and maintain strong customer relationships.

Required Skills

• Any Graduate qualification.
• 3 to 5 years of experience in Customer Support.
• Experience in the Investment Casting industry is mandatory.
• Strong communication and customer relationship management skills.
• Good coordination and problem-solving abilities.
• Basic computer knowledge (MS Office, Email, ERP preferred).
• Ability to work effectively with cross-functional teams.

Notes: We are hiring on behalf of our client company. We do not charge any fees or placement charges from job seekers at any stage of the recruitment process.